Thursday, 20 September 2007

Sharepoint 2007 (MOSS) Memory Errors – EventID 6482/6398/7076 - Attempted to read or write protected memory

Sharepoint 2007 (MOSS) Memory Errors – EventID 6482/6398/7076

If you are seeing the following error in your event log: "Attempted to read or write protected memory. This is often an indication that other memory is corrupt"….

…Microsoft do have a Hotfix for this problem – however you will have to contact Microsoft Premier Support to get a copy. Unfortunately if you do not have Support, I can't give you a copy of our hotfix as it is password protected and the password is only valid for 7 days!

The patch in question is a .Net 2.0 hotfix titled 303311_intl_x64_zip.exe for 64bit servers and 303312_intl_i386_zip.exe for 32bit.

6 comments:

Anonymous said...

Kindof incorrect. It's easily downloadable from microsoft via: https://connect.microsoft.com/VisualStudio/Downloads/DownloadDetails.aspx?DownloadID=6003

(may need to login with a passport account)

Anonymous said...

Forgot to mention. This didnt fix my problems at all (and theyre identical to those)

Kristen Hodges said...

Bummer... that fix did work for me so it sounds like there may be a Support call in your future...

Yu Ping Gang said...

"...I can't give you a copy of our hotfix as it is password protected and the password is only valid for 7 days!..."

Why don't you unzip your hotfix first, then zip it again with no password.

Kristen Hodges said...

well now that would be unethical...

Mauricio said...

Hi all, I just corrected this issue with this hotfix http://support.microsoft.com/kb/948815/.

The other hotfix previously published was covered in .net Framework SP1