Sharepoint 2007 (MOSS) Memory Errors – EventID 6482/6398/7076 - Attempted to read or write protected memory

Sharepoint 2007 (MOSS) Memory Errors – EventID 6482/6398/7076

If you are seeing the following error in your event log: "Attempted to read or write protected memory. This is often an indication that other memory is corrupt"….

…Microsoft do have a Hotfix for this problem – however you will have to contact Microsoft Premier Support to get a copy. Unfortunately if you do not have Support, I can't give you a copy of our hotfix as it is password protected and the password is only valid for 7 days!

The patch in question is a .Net 2.0 hotfix titled 303311_intl_x64_zip.exe for 64bit servers and 303312_intl_i386_zip.exe for 32bit.

BSM 2005 & MOSS x64 don’t play well together….

Here's what you have….

Machine1: Windows 2003 x64 with MOSS 2007 x64
Machine2: Windows 2003 x32 with BSM 2005

Here's where you want to end up:

Machine1: Windows 2003 x64 with MOSS 2007 x64 and BSM 2005 WebPart (only)
Machine2: Windows 2003 x32 with BSM 2005

The article How to switch between the 32-bit versions of ASP.NET 1.1 and the 64-bit version of ASP.NET 2.0 on a 64-bit version of Windows implies that BSM 2005 can't be used in a x64 MOSS environment because the BSM webparts require ASP.Net 1.1 which is 32bit only and IIS can't have BOTH 32bit and 64bit websites running at the same time.

This is shown when attempting to install the BSM web parts on the MOSS server.

1. On the MOSS server, run the server.msi from the BSM compatibility pack
   
2. Select a custom installation > Web Part components only
   
3. It fails because .NetFramework 1.1 is not installed
   
4. Install .NetFramework 1.1 on the MOSS Server
   
5. Execute cscript %SYSTEMDRIVE%\inetpub\adminscripts\adsutil.vbs SET W3SVC/AppPools/Enable32bitAppOnWin64 1
   
6. .Net 1.1 Web Service Extension is set to allowed.
   

Outcomes:

• MOSS site doesn't work - error is "Service Unavailable"
• Compatibility pack (web parts only) still fails because WSS 2.0 (or SPS 2003) is not installed

Question

Can BSM web parts be installed in a MOSS x64 environment? If so, how??

This is the question I have posed to Microsoft Premier Support, it looks like the answer is no but I want confirmation from MS before giving up!

**************** UPDATE FROM MICROSOFT ****************

From: Biao Zhang Sent: 2007年9月13日 14:04To: 'Hodges, Kristen'Subject: RE: SRZ070912000200:BSM2005: Can BSM web parts be installed in a MOSS x64 environment? If so, how??Importance: High

Dear Kristen,

I understand this question is very urgent and I have made some research, here is the update:

1.Business Scorecard Manager Server 2005 does not have 64-bit version and officially, Business Scorecard Manager Server 2005 (including web parts) does not support Windows 64-bit platform.